Job Description:

Are you passionate about customer service and creating positive experiences? XYZ Retail in XYZ City is seeking a Customer Service Specialist to join our dynamic team! As a Customer Service Specialist, you will be the face of our store, providing top-notch service to all customers who walk through our doors. If you are a friendly and outgoing individual who thrives in a fast-paced environment, then this role is perfect for you!

Main Responsibilities:

• Build strong relationships with customers through exceptional service.
• Promote a positive and engaging atmosphere within the store, fostering open communication.
• Maintain a clean and safe environment, contributing to a culture of continuous improvement.
• Ensure compliance with company policies and procedures, promoting a respectful workplace.
• Participate in ongoing training and development to enhance personal and team skills.
• Assist in departmental meetings and contribute to achieving store targets.
• Scan and verify product prices accurately, ensuring timely updates across all items.
• Monitor pricing for errors and rectify any discrepancies promptly.
• Keep detailed records of department activities and update pricing information regularly.
• Provide friendly assistance to customers with product inquiries.
• Perform additional tasks as assigned by management.

Requirements:

NO PRIOR EXPERIENCE REQUIRED, WE PROVIDE TRAINING!

• Minimum Age: 18 years old.
• Physical Capabilities: Ability to lift objects weighing 30+ pounds.
• Equipment Proficiency: Familiarity with basic office equipment such as computers and printers.
• Physical Stamina: Capable of standing, walking, bending, and lifting throughout shifts.
• Effective Communication: Strong verbal and written communication skills.

Education and Skills:

NO PREVIOUS EXPERIENCE NECESSARY, OUR TEAM WILL PROVIDE TRAINING!